{"id":3020,"date":"2025-06-27T11:11:13","date_gmt":"2025-06-27T11:11:13","guid":{"rendered":"https:\/\/spryte.link\/nology\/?page_id=3020"},"modified":"2025-09-16T06:24:52","modified_gmt":"2025-09-16T06:24:52","slug":"how-we-do-business","status":"publish","type":"page","link":"https:\/\/spryte.link\/nology\/about-us\/how-we-do-business\/","title":{"rendered":"How we do business"},"content":{"rendered":"\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>Product Information and Catalogues<\/span><\/path><\/svg><\/div>

Nology provides a selection of product leaflets and catalogues that are regularly updated, with a wealth of information about the products and solutions that we offer. These leaflets and catalogues are freely available to all resellers for download on the Reseller Portal on our website.<\/p>

www.reseller.nology.co.za<\/a><\/p>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Our Price-list & Promotions<\/span><\/path><\/svg><\/div>

Our price list is updated and emailed to all registered resellers on the first business day of every month. If you are a new customer and have not yet received our price list within the last month, please ask one of our sales representatives to add you to the list. You can also download our latest price list from the Reseller portal at the link provided above. Also, please inform the sales team if there are more employees in your company that should receive the mailers.<\/p>

Occasionally we send specials, promotions, and new product announcements via an email distribution list to all our customers. All registered resellers are on this list by default and new resellers are added when their applications are successfully processed.<\/p>

If you are not receiving our email communication (e.g., price lists, promotions and product announcements), you can also ask your IT department to make sure that emails from nology.co.za are whitelisted (not blocked or filtered by your server).<\/p>

Our email distribution list includes an opt-out system (a link at the bottom of the email), should you no longer wish to receive our mailers. Please note that if you choose to opt-out then you will not receive any mailers from Nology including the price list.<\/p>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Your Sales Contacts<\/span><\/path><\/svg><\/div>

Nology has a knowledgeable and energetic sales team that is always ready to assist you. You are welcome to ask for or include one of our sales consultants directly. To ensure premium service and a fast turnaround time, we recommend that you always include or direct your email enquiries and requests to\u00a0sales@nology.co.za<\/a>.<\/p>

If you experience any problems or difficulties with your orders or the service you receive from our sales team, please send an email to\u00a0feedback@nology.co.za<\/a><\/p>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Request for Quotations & Placing Orders<\/span><\/path><\/svg><\/div>

Nology\u2019s user-friendly Reseller Portal is packed with features such as, online stock checking, order requests, access to the latest price-list, and product brochures.
We also have a dynamic sales team who are available to handle all your requests and enquiries, from a price query and quotation to placing an order.
You can either phone our sales team on\u00a0+27 (0)10 824 0040<\/a>\u00a0or send an email to\u00a0sales@nology.co.za<\/a>.<\/p>

Upon acceptance of our quote, please forward a purchase order (or email from an authorized person confirming your order in case your company can not provide a PO), as no telephonic order confirmations will be processed. On placing a telephonic order, you will receive an official quotation or sales order via email which you will need to approve.<\/p>

IMPORTANT:<\/strong>
Orders will only be processed once the conditions in line with your specific payment terms have been met.<\/p>

COD Customers<\/strong><\/p>